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Integrated Patient Transport Services

Integrated Patient Transport Services:

In continuance to the expiry of previous projects of EMAS introduced in 2013 (Under National Ambulance Service-a joint initiative of MoHFW, GOI & Govt. Of Odisha)  ,  24X7 Referral Transport Service in 2014  and 104 Health Helpline in 2015  ,   all   services such as  Emergency Medical Ambulance Services (108) ,Boat Ambulances, 24x7 Referral Transport Services (102 ) and  104 Health Helpline have been integrated  and operationalised as Integrated Patient Transport & Health Helpline Service  - IPTHHS with effect from 10th November 2018 . The ambulance services are  accessible  with a single toll free number “108” and Health Helpline with single toll free number “104”. All services are being managed through the existing centralized call center facility at 7th Floor , IDCO tower, Bhubaneswar.  

The Govt. of Odisha has initiated comprehensive pre-hospital emergency medical service with introduction of a fleet of ambulances (EMAS)   at free of cost for the people of Odisha since 5th March,2018. The fleet size  of EMAS ambulances stands now at   624   (512 BLS +112 ALS)  and  that have been  augmented  in a phased manner.

In a bid to  provide transportation to sick and injured in the  cut-off  riverine areas  of 4 districts namely  Kendrapara, Kalahandi, Koraput and Malkangiri, 6 (six) Boat Ambulances have been made operational as feeder services  to both  Emergency Medical Ambulance Services and Referral Transport Services.

Under Referral Transport Ambulance Service , 500 Janani Express  have  been made operational in the State since 14th July 2014 with a purpose of providing free referral transport services to all pregnant women and sick infants seeking health care services at government health facilities.


Documents (Click to Download)

Sl No.Document NameDownload
1 Standard Operating Procudure for IPTHHS Download
2 Agreement Copy of IPTHHS Download
3 Corrigendum to RFP-108-102-104 and Boat Ambulance Services Download
4 RFP for 108-102-104 and Boat Ambulance Services Download
5 Standard Operating Procedure and Responsibilities Download
6 Monitoring Mechanism of 108 Service Download
7 Distribution of Ambulances under108 Service Download

Achievements (Click to Download)

Sl No.Achievements NameDownload
1 Referral Transport Mandatory Disclosure-March 2015 Download
2 Referral Transport Mandatory Disclosure-November 2014 Download
3 Achievement of NAS-108 Service Download

Success Stories (Click to Download)

Sl No.Success Stories NameDownload
1 Crew Member Donates blood-saves life Download
2 Ambulance crew braves cyclonic winds to save 36 pregnant women Download
3 Phailin baby born amidst life threatening winds in 108 Ambulance Download

Guidelines (Click to Download)

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